SOCAR stations with excellent customer service

SOCAR stations with excellent customer service

Monday, 6. June 2016
SOCAR stations with excellent customer service

Out of a total of 64 SOCAR stations, 50 received the Best Service Award 2015 for excellence in customer service. This is an outstanding result of 78%. The SOCAR stations were commended for their customer-oriented and competent manner.
Mystery Shopper checks are made every year on behalf of SOCAR and migrolino.
The SOCAR stations are reviewed throughout the year as part of Smart Concept’s Mystery Shopping Programme. The Mystery Shopper conducts test purchases at all SOCAR stations and checks the quality criteria from the customer perspective.